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FAQ

HOW DO I PLACE AN ORDER?

Choose the product(s) you would like to order by selecting the correct size and clicking 'Add to Bag' When you have finished adding items to your bag, proceed to the checkout and use one of the relevant checkout options. Returning Customers: Log into your account using your email address and password. New Customers: Register yourself by entering your email address and a password of your choice. Simply follow the instructions to complete your secure online payment. If you are experiencing problems while trying to place an order with us then please contact us via info@stageleftfashion.com and a Customer Service representative will be happy to offer assistance.

WHY SHOULD I REGISTER?

We advise that registering with us is beneficial, not only will you be able to take advantage of our special offers and discounts but you can also keep track of your order and confirmation of delivery. If you do not have an email address to register with us then please call the customer service via info@stageleftfashion.com to place the order via email.

WHAT IF I'VE FORGOTTEN MY PASSWORD?

You can request a password reminder by clicking on Account located at the top of the page and Footer Menu, then entering your email address, you should receive an email with a link to reset your password. 

CAN I CANCEL MY ORDER?

When orders are placed on our website they are processed and dispatched very quickly. Unfortunately once the order has been confirmed we are unable to amend or cancel this and it will be sent out to you. You will need to return the order in full for a refund.

THERE ARE ITEMS MISSING FROM MY ORDER

Sometimes an item can be missing from your parcel but all our parcels are carefully checked before they leave us. If an item is missing then get in contact with our Customer Service Team at stageleftfashion.com. We will then investigate which may take us a few days and if necessary arrange for the item to be sent again. We recommend that you reorder the item as soon as possible to avoid disappointment as out stock does sell quickly.

HOW LONG WILL IT TAKE MY ORDER TO ARRIVE?

Stated Day Deliveries are selected at the checkout and should be with you on your specified date. Domestic delivery is normally within 5-10 working days. Delivery to the rest of the world is normally within 10-15 working days.